TG
Theo G

1 reviews | Active since Jun 2018

16 Jul 2018, 10:08

More incompetence from Markham... more email bullying...

Again... Here we go again... Received a lovely "pay or else" email for over R350.

On 21 June I received this email:

Dear Mr G...

ACCOUNT NUMBER: 0...

Please accept our sincere apologies for any inconvenience and frustration caused.

We hereby confirm that the below query has been escalated and I have requested for the reversal of the cellphone insurance on the above account.

Yours sincerely, R.. O... (Omitting the name to protect her privacy)

How many times do I have to complain and beg for this accou t to be CLOSED?

Please stop bullying me!

0
Replies (1)
Markhams
Markhams's reply17 Jul 2018, 10:35
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Financial Service Management Team