TM
Tieho M

1 reviews | Active since Feb 2013

03 Jul 2015, 10:34

monthly required amount is too much

I owe about R600 or less on my account, I have been paying monthly minimum requirements of R400 every month to bring my credit down, but yet the minimum amount they want is still high R395 required, if I pay less I fall into areas. I dont think this is fair, the minimum amount to be paid should be controlled by the amount owing, this is what other retailers do.

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Replies (1)
Markhams
Markhams's reply03 Jul 2015, 10:48
Official
Hello tmothibe,

Thank you for bringing this to our attention.

Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.

Kindly note that this may take up to two working days and your patience will be greatly appreciated.


Kind regards

Jacqualine Stephens