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Steph E

1 reviews | Active since Dec 2017

09 Dec 2017, 06:57

Miss leading of discount

I bought a pants at Bluff Durban. Prize R450. A week went pass I saw that the same pants with a discount of R100. Great my shock, seeing that the very same pants I bought is suddenly R550 - discount R 100. Talking to the manger telling him that they ******** the people cause he knows that they still getting the R450 that I paid a week ago. And that there are no discount on the pants. It was a add on. And then a discount. I call head office from the same branch with their telephone, the person at head office told me I am not forced to buy, but this is strategy of discount structure followed for years and working for them.

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Replies (1)
Markhams
Markhams's reply11 Dec 2017, 11:51
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team