FD
Farzaad D

1 reviews | Active since Jul 2018

25 Jul 2018, 22:32

Misleading and poor professionalism

I joined Markhams thinking that I would receive R1000 in discount vouchers. What they failed to mention was that you receive these vouchers in bits and pieces, after purchases. My first discount was for R30.

I lodged a complaint and not only did I not receive my vouchers, I didn't even get feedback.

Absolutely disgusted. This applies to the other stores that are linked; such as sports scene and Foschini

0
Replies (2)
Markhams
Markhams's reply26 Jul 2018, 13:59
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

Best regards,

FD
Farzaad D's update04 Aug 2018, 14:39
Reviewer Update
They professionally resolved the matter Thank you