1 reviews | Active since Apr 2013
Mislead by the Store
On the 1st May I went to Markhams store to purchase a phone due to my phone******, I bought a samsung phone which was on vodacom stand and I told the salesperson I'm going to simswap instead when I got home I realised that its a Telkom phone I went back to Markhams the supervisor told me they can't change the phone its activated already, went to Vodacom helped with simswap but its 3days later my network its not working the I don't want this Telkom phone I never wanted Telkom I was mislead by the Markhams staff, which they mix vodacom & Telkom phones & not inform customers, when you purchase you under the empression that you buying a vodacom while its a Telkom phone.I am Frustated I can't use my phone is this Good Service Markhams? They salesperson can't even simswap or help with problems!!! Hellopeter please HELP!! My email adress is [Email Removed]
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your feedback to the area manager and they will contact you directly.
Best
The Markham team
Best regards,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your feedback to the area manager and they will contact you directly.
Best
The Markham team
Best regards,
