WJ
Willie J

1 reviews | Active since May 2020

21 Apr 2021, 21:21

Markhum should not be neglectful and give customers what they are promised

Today I went to Markham to buy some clothes. For the first time on my account. At the register they told me the amount and that I have to pay 15% of the total which I agreed on the day I opened the account. I asked the cashier how much is my total after the deduction of my voucher that I received on the day I opened the account.

She then told me that I do not have any Vouchers on my account. Obviously I was confused because the day I opened my account, the cashier told me I have a voucher.

We continued arguing that I have a voucher and they say I don't. I told them that I am very upset and I am going to write a review on Hello Peter and they didn't seem bothered.

The question is...will there be something done about this incident?

0
Replies (2)
Markhams
Markhams's reply22 Apr 2021, 09:49
Official
Hi Willie,

Thank you for bringing this to our attention.

Please advise which Markham store told you had vouchers , and which Markham store did not assist you with the voucher?

KInd Regards,
Customer Care
WJ
Willie J's update22 Apr 2021, 14:08
Reviewer Update
I sent an Email to your customer care email address with the information you asked for. Now we'll just see what happens?