LY
Lukhanyo Y
1 reviews | Active since Nov 2020
18 Nov 2020, 13:12
Markharms Poor Service In Relation to Closure of Account
On the 15th of October I settled my account with the remaining amount of R6073.21 I was promised a notification via email or sms but up to now there's been no response. I would like to request a closure of my account and removal of it on my credit report because it's affecting my credit rating negatively as I am no longer owing you guys. I am so disappointed with the service that I received from you guys really.
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Markhams's replyOfficial
18 Nov 2020, 16:18Good Day,
I will esscalte this matter with the Accounts Team, who will be in contact with you over the next few days.
Kind Regards,
Customer Care
I will esscalte this matter with the Accounts Team, who will be in contact with you over the next few days.
Kind Regards,
Customer Care
Markhams's reply18 Nov 2020, 16:18
Official
Good Day,
I will esscalte this matter with the Accounts Team, who will be in contact with you over the next few days.
Kind Regards,
Customer Care
I will esscalte this matter with the Accounts Team, who will be in contact with you over the next few days.
Kind Regards,
Customer Care