MARKHAMS PHOENIX PLAZA HAS TERRIBLE STAFF

Good day

I have been to the phoenix Store on Saturday and my husband was looking for clothes for my 14 year old son cause it was his birthday , so my husband notice that they were having a 50% off some t-shirts so he took one for my son and he told the cashier that my wife will come and purchase this t-shirt for my son so he gave her the t-shirt and she kept it behind the counter and the there was a red sticker with a R60 price on it , when i went to get the t-shirt it was gone so my husband told the lady to help us find the t-shirt we checked the entire store, it was not there.

So I decided to tell her to check if the t-shirt was not sold so the lady check all the receipts within the last half and hour and still it was not sold either .

My Husband was so upset that he now would like to close both of our account with markhams cause they hire staff thats lies to customers and that have no customer experience at all cause he clearly told the cashier that I was coming in 15min to get it but the t-shirt was gone,

Then my husband saw another t-shirt just like that but the price was R120 the exact same one then she says that the t-shirt that we saw for R60 was not the same one but my husband said it was the same one that he took for my son cause he really liked it .

Then we reliase that they put a red sticker price on that t-shirt when it was not purpose to be there so they hid it from us cause they realise they had make a mistake pricing..

That store is a nightmare they should change all their useless lying staff.