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SHAFIEK S

1 reviews | Active since Jun 2013

21 Sept 2015, 15:39

Markhams kenilworth is the worst store ever !

I just got back from Markhams in kenilworth centre <br> <br> I went there to renew my damaged card that was blocked and recieved the worst service ever, the staff in that store is miserable and they dont deserve the jobs they have, the lady that assisted face was so obvious that she's not in the mood today its not funny<br> <br> i was told by heaad office that i could go in too Markhams with my card and drivers to get a new card but clearly people thats not in the mood too work will never help !<br> <br> The manager Niven had 2 other customers in his store complaining but he couldnt care less<br> <br> The experience i had in store i cant express on this complaint but if you guys can call me i could explain<br> <br> Honestly the worst service ever !

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Replies (1)
Markhams
Markhams's reply21 Sept 2015, 16:06
Official
Hello SHAFIEK0412,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.


Kind regards


Jacqualine Stephens