Markhams bad quality of Suits

We bought a Slim Suit on the 11 of September 2026 for my sons Matric Farewell. On the day of the Matric Farewell that was the 16th of October when he put it on we noticed that the one arm seam was loose, however there was no time to go exchange the suit due to all that had to be done. On the 18th of September we took the receipt and the suit back to Markhams and they refused to do a swap out due to the fact he had already worn it for once and we did not have the tag. Paying R1 231.34 for something that was not up to standard, he could not move freely due to knowing there was something wrong and not getting any compensation just a attitude is unacceptable.