RV
Ryno V

1 reviews | Active since Sept 2015

05 Sept 2015, 11:17

Markham store a disgrace to the Foschini group

I've just had the most pathetic experience at the Markham store Cradlestone Mall. I have a wedding to attend to this afternoon and needed a new suit and shoes. I found it was impossible to find anything larger than a waist size 30 and the only shoe sizes available are the ones on display. This is definitely not the first time I couldn't find anything. Wake up, this is the west rand, we are not 14 year olds.<br> Staff merely mumbled and said: ''they never send larger sizes and it's sold out''. Then why is it always sold out?<br> <br> I am a loyal customer and always pay my account, and within the Foschini group compared to other stores like Due South Markham stores are a disgrace. I really have no need for my account as I can't do anything with it.<br> <br> Goodbye Markham

0
Replies (1)
Markhams
Markhams's reply07 Sept 2015, 11:38
Official
Hello RynoVi,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.


Kind regards

Jacqualine Stephens