MARKHAM MENLYN MALL - DISGUSTING & PATHETIC CUSTOMER SERVICE

Markham is a great brand but the customer service level at the Menlyn Mall Branch is Pathetic and appalling.

I went into the Menlyn branch today with the intention of making purchases of over R1000 as I received an SMS saying that I would receive a R300 discount off my first R1000 purchase valid until 31 March 2021.

This was my point of frustration:

1. You walk into the store, and none of the shop assistants would walk up to you to ask if one needs assistance

2. So I collected the items which I wanted to buy and walked to the till - when I arrive there the tills were clearly not working and the cashier who was assisting e did not have the decency or courtesy to say that there will be a delay as their systems were off. So I wait and wait with no communication.........

3. Then the systems came back online and was refused to use the R300 discount which is valid until 31 March 2021 and now I had to pay the full amount because Miss Cashier was too lazy to check for me 4. The tone of the cashier was so disrespectful and condescending, that was totally uncalled for as I left the store feeling like **** as I was shocked by the kind of service.

I will never shop at Markham Menlyn again and would not recommend it to anyone else.....

Pathetic and the store is just full of useless assistants

It seems like people works for the sake of getting paid and not to do what they get paid to do.

Angry customer Time of Purchase - 11 March 2021 18:13:53

The Cashier made it very clear that she does not care about the R300 discount according to her tone and body language.

I've never been so disrespected in my entire life.

Decided to be the bigger person and not respond.