NC
Neville C

1 reviews | Active since Mar 2009

21 Jun 2018, 16:34

Markham fails to impress with products and after sales service

I wish to make a complaint against Markham. I originally bought a belt for R160 on my Markham account. After a week the belt became faulty. I then went back to the store and got a replacement for the same cost. After 3 weeks the belt also became faulty (the clasp kept coming off) During this time I paid R60 to my Markham account. I then exchanged the belt again for another 1 this costing R99. So I would like to know how come I owe Markham R46.89 (This was communicated to me on the 7th of June) I asked for a breakdown of costs but have received nothing from Markham regarding this.

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Replies (1)
Markhams
Markhams's reply22 Jun 2018, 11:35
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team