CK
Chris K

1 reviews | Active since Jan 2014

16 Dec 2018, 10:44

Markham and RAM Couriers

Hi

My name is Paseka Chris Kubu. On the 26/11/2018 i made online purchase 3 items till today i haven't recieve my items. I called numerous time checking my parcel RAM couriers advised me that my address doesn't exist. To my surprise the very same RAM made 3 deliveries previously to the same address with no husyle 2/3 days tops. I called markham online the gave me a ref number to track myself with ram which i did and RAM told me the address is not valid i shuould go back to NEWS 24. Now news24 how did they mix up with my items i dont know. I ran out of patience cos i got 3 calls confirming my delivery will be deliver in 2 days next week now i should get my items on the 18 of dec. We going 4 4 weeks nw. Markham and RAM ussually when the got lost they contact me to ask the where in kagiso............ some is fishing here ******* got my staff. I want management of MARKHAM to iether refund my purchase or bring my staff tuesday before 12 o clock.

Stinking service. Bad service. Poor service. S*#$ service.

0
Replies (3)
Markhams
Markhams's reply18 Dec 2018, 13:34
Official
Hi Paseka, 

I can only imagine how frustrating this is. I'm sorry that you haven't received your items yet and have had to do the follow ups yourself. 

We will be in contact with you to try and resolve this as soon as possible.

Kind regards,
Ilham Jacobs
CK
Chris K's update21 Dec 2018, 14:57
Reviewer Update
Wow, now i got a call from Markham telling me that they are cancelling my order. no alternatives or whatever.
Markhams
Markhams's reply21 Dec 2018, 16:04
Official
Hi Paseka,

Markham didn't call you, the Online shopping team did, we will investigate this matter for you and revert back to you soonest.

Apologies for the frustrations caused.

KInd Regards,
Markham Ops