MANAGER Pam Naicker

Hi I have accompanied my daughter whom is a fashion student to your store on 17 October 2017. She received an assignment to do a 5min questionnaire with an Markhams employee at Tygervalley. One of your floor assistance refered us to Pam Naicker who met us with a grin on her face from the start. Carrying on with taking off clothes from hangers and throwing the hangers on the back counter with a some irratation as she listen to my daughter's request. She said very unkindly that they are only two on the floor at the time (that was about 17h45) and that she will be leaving soon. I requested that we can hang around until a more convenient time or come back the next day at a convenient time. She told us (with some irratation) that there are almost always just two on the floor. Which suggested that there will never be a convenient time. We stood there shocked with her unwilling attitude to assist "ever". We turned around and walked away. My problem with her unwillingness to assist a fashion student with an assignment specifically required from Markhams Tygervalley( as the rest of her group got other branches) is a bad reflection on your branch, as other branches were more than willing to help the others students. Also we as adult employees should be rolemodels to future employees in any industry. She could've dealt with the situation in a much more pleasant manner and invited the student to come later or the next day. There were no customers at the time in the shop either. We should really be more open to assist. Don't let being a Store Manager go to your head Pam. As a Manager you lack some serious communication and leader s****s. I phoned back and spoke to Ricardo and he said he can assist anytime the following day. Thanks but she would rather request to go to another branch for assistance.