vnt
vyjenthee naik-tseng tseng

1 reviews | Active since Aug 2009

15 Sept 2015, 10:13

Lies! *********! PLEASE STOP SELLING CHEAP JUNK!

On the 12th of August 2015 I purchased a tablet from Markhams in Mountain Mill Mall in Worcester. Before buying it I asked the shop assistant a few times if there were any problems with this product, he assured me that there were none. But I realised that was not true. The keyboard didn't work, the battery dies very quickly, faulty charging So I went on to Hello Peter to check if I was the only one. Obviously I was not! I called Markhams and was told that I must bring it in & they will send it for repairs. I'm not from Worcester so I sent it in to the 1 in Ceres. The Lady that booked it in didn't bother towrite the correct reason. She just wrote \It went dead". That is a clear indication that that is a common problem. In fact they have a special repair book dedicated to this product. The reason I purchased this tablet was because I thought that Markhams is reputable"

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Replies (1)
Markhams
Markhams's reply15 Sept 2015, 14:27
Official
Hello vyjen,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

Kind regards

Jacqualine Stephens