DC
Dave C
1 reviews | Active since Jun 2015
30 Jul 2015, 14:43
Keep sending sms's & charging me R2,51/sms
I see my account continues to get debited with R2.51 every month and sometimes twice a month, reminding me to pay my account. Besides my account being up to date, why the hell am I paying for reminders I never asked for.<br> I complained to The Foshini Group a month ago and they promised to halt the sms's, and refunded me for about 20 sms's.<br> AGAIN TODAY I RECEIVE MY ACCOUNT AND I'M ONCE AGAIN BEING CHARGED FOR SMS'S<br> GREAT WAY TO MAKE MONET TFG - *** ????<br>
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Markhams's replyOfficial
30 Jul 2015, 15:07Hello Clements55,
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Markhams's reply30 Jul 2015, 15:07
Official
Hello Clements55,
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens