tM
trotric M

1 reviews | Active since May 2012

20 Oct 2018, 19:38

Incorrect information on my ITC profile & bad services

Markham listed a wrong credit limit on my ITC profile and is affecting my credit rating, I sent them an email and I haven't received any response I called them 2 times and the consultant said she is escalating my query and that supervisors are unavailable to assist I have never received any call back, all I need is simple for them to send an update to the credit bureaus and update my credit limit from R14400 to the correct figure R3200 as soon as possible.

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Replies (1)
Markhams
Markhams's reply22 Oct 2018, 08:34
Official

Good morning Mr Mabuso,

We do apologise for the inconvenience that this has caused you. I have forwarded all you information and request to the necessary dept. so that they can assist you as soon as possible.

Thank you for your patience in allowing us to sort this out.

Kind regards,

Ilham Jacobs