BP
Bokang P

1 reviews | Active since Feb 2017

02 Feb 2018, 14:54

Incorrect debit order and No statements

So i get debited on the 25th January and then again today and i get told its a system glitch. I have requested settlement quotation and a statement and i get run around. I have called you guys for more than 10 times, i want my airtime money back, make sure you exclude it on the settlement quotation. Do i need to go to the lawyers to be heard??????????Call me now now

0
Replies (2)
Markhams
Markhams's reply02 Feb 2018, 15:07
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

Best regards,

BP
Bokang P's update05 Feb 2018, 14:09
Reviewer Update
Still no call nor assistance.