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Nikowa N

1 reviews | Active since Feb 2018

26 Feb 2018, 15:10

I want my refund

Visited MK Gateway Durban on 07th December, 2017 at 19:55:20 I was then double charged for merchandise having made payment through eft. The message on the machine was "Socket could not be read". I was then asked to swipe a second time. The teller promised it would be refunded if both payments went through. Up to now no refund but payments were deducted twice from my account. Their phone line is never answered as well.

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Replies (1)
Markhams
Markhams's reply26 Feb 2018, 16:15
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team