I AM DISGUSTED AND FUMING MAD

OVER A YEAR AGO, I SETTLED MY ACCOUNT WITH MARKHAM AND IT DID ACKNOWLEDGE AND GOT THE PAID UP LETTERS, TO MY SUPRISE TO THIS DAY THE ACCOUNT IS STILL REFLECTING AS OVERDUE AND I WAS SHOCKED WHEN I WENT FOR AN INTERVIEW THEY TOLD ME MY ITC IS NOT LOOKING GOOD BECAUSE OF THIS STUPID ERROR CAUSED BY MARKHAM, THEY (MARKHAM) DON'T RELEASE THE IMPACT THIS IS HAVING IN MY LIFE, CAN SOMEONE COMPETENT HANDLE THIS FOR ME