lM
lebogang M
1 reviews | Active since Nov 2013
06 Nov 2015, 21:12
HORRIBLE EXPERIENCE WITH TFG
I WENT IN TO EXCHANGE A PAIR OF SHORTS THAT I BOUGHT FOR MY HUSBAND IB GREEN STONE MALL I REALISED THAT I MISPLACED THE SLIP AND I IMMEDIATELY TOLD THE GUY WHO WAS ASSISTING ME AND HE SUBSEQUENTLY TOLD ME THAT HE IS UNABLE TO HELP ME BECAUSE I DO NOT HAVE THE SLIP I MUST CAME BACK WHEN I FIND THE SLIP
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Markhams's replyOfficial
09 Nov 2015, 12:34Hello lebo1989,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Markhams's reply09 Nov 2015, 12:34
Official
Hello lebo1989,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,