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jafta M

1 reviews | Active since Aug 2016

18 Jan 2018, 13:15

Good Customer service

Yesterday I went to benoni lakeside mall to purchase a watch and I wore the watch at the till and I left the instructions manual at the store, I then struggled to put the correct time and date on the watch for an hour. I went back to the store to ask for assistance then this wonderful guy called Lesibana Mokoka who offerd to assit me, he put the watch on the correct date and time and he was friendly throughout the process and he also went to the dustin in the store to look for the instruction manual and gave it to me. Lesibana deserves five stars or his wonderful customer service, I wish Markhams can employ more people like Lesibana.

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Replies (1)
Markhams
Markhams's reply18 Jan 2018, 15:05
Official

Thank you for your great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and the branch to inform them. We hope to see you in our stores soon again.

Best regards,