GIFT CARD FAULTY, RIDICULOUS SERVICE

<p>so I got a gift card for Christmas to use at any tfg store and I went to Markham in the west coast mall since I needed a decebt pair if pants for work.when my card didnt want to swipe they typed in the number and a massage popped up to say my card has been damaged.I needed the pants urgent so I was forced to buy the pants on my account.the cashier at markams said he would get it sortedand I filled in a form and left my card.two weeks wentby and I didnt hear from them.I went back to the store and his aswer was he kept calling the people in charge of the gift cards and no one was answering .the manager then also apologized and said she wasnt aware that I was still waiting ,so she will make sure he does it and comes back to me.the following day I missed his call and he left a voice message to say thye still arent answering but he locked a quiry saying they are not answering.I waited another week and a half and went back today to go find out.still it hasn't been resolved and I need it now before sunday otherwise I will be forced to use my account against my will AGAIN whilst they have my card and not resolving the matter.I asked if I could buy what I need before sunday on my account and then when the gift card is resolved if they can deduct the money on the card from my account (since Im forced to use the account because they havent resolved the matter for over three weeks now ) and they said no they cant do that.</p>