********** transaction and lack of service

<p>I am not sure if this is part of your customer service were a customer is complaining about lack of service and you request the customer to call you back? IF THIS IS THE CASE, YOUR SERVICE IS PATHETIC. I subsequently sent an email requesting an updating and one of your consulted forwarded me an SMS requesting me to call your company. This is clear sign to me that you don’t value your customers at all.</p> <p> </p> <p> Let me give you context: A month back when I went to one of your stores only to I discover that my account was used **********ly during the December holdings to purchase goods to the value of R10000 and the account was blocked.</p> <p> </p> <p>Without a wasted time I took the advice of the consulted to contest the purchases. Subsequently my details, home address, contact number was changed without my consent. I was told that the investigation will not take more than two months but this is taking longer than anticipated. This is affecting my credit profile please sort out this mess.</p> <p> case number F ********** 8</p>