MM
Mohau M

1 reviews | Active since Apr 2015

15 May 2015, 15:31

********** PURCHASES ON CUSTOMERS ACCOUNT

On 15/03/15 I rereceived a call from Tfg demanding a payment on my account. I was shocked because my account was paid up in December 2014. I went to their store to enquire and I was told that I made a purchase of R1928.00 on 05/03/15 at MaMarkham Southgate, R1789.00 on 28/02/15 at Markham Jabulani, R1779.00 on 28/02/15 at Markham Protea Glen. I don't known't all these purchases all I know is that I paid my account in full in december 2014 and never used my account. I logged a dispute and on 15/04/15 since then I never received any update from Foschini group either a call or sms about the status of my dispute. Customers beware of Foschini group they don't protect their customers against ********** activities in their business all they chase is meeting the target no matter how. I'm tired of getting threatening calls and messages that you are taking legal action against me . If you can't resolve this matter I know where to go......

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Replies (1)
Markhams
Markhams's reply18 May 2015, 10:17
Official
Hello Stjwetla,

Thank you for bringing this to our attention.

Your query needs to be investigated by our Forensics department and they will contact you directly with the outcome.

Kindly note that they will provide feedback soonest, your patience will be greatly appreciated.

Kind regards

Jacqualine Stephens