PO
Pieter O

1 reviews | Active since Jan 2018

30 Jan 2018, 12:05

********** Magazine marketing

I was phoned by an agent when I opened my account and I was asked if I would like to subscribe to one of their magazines. I asked the lady what it cost per month and she told me that there is no charge. When I logged into my account this morning and had a look at the statement I saw that I was subscribed to 2 magazines from the foschini group. TFG man and TFG escape. Which means every month for over a year the Foschini group has been taking R55,00 per month from my account for something I am not even receiving! What a bunch of *******!! I will be closing this account and neither me or my company will ever do business with the Foschini group ever again!

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Replies (1)
Markhams
Markhams's reply30 Jan 2018, 13:05
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team