********** behavior from the courier company, how can a shirt be delivered to Nick that I do not know and I was at home at the time the shirt was supposed to be delivered and had wrote a note to please contact me should the courier company be lost.

There's no Nick at my place of residence, Its Mrs Mandla that the parcel should have been delivered to and I was at home that day. Your guy delivered the parcel to a wrong address.

What is going to happen to my money since now your delivery guy has delivered the parcel to the wrong address.

The parcel was supposed to be delivered to

18 Diniso Street Kwa-Nobuhle Uitenhage 6242

Which Address did your delivery guy use, because the 1st parcel was delivered to the above mentioned address and am failing to understand when you say the shirt has been delivered to a guy named Nick.

There's no nick at my place of residence. Are you going to refind me or what is going to happen because I paid for the shirt to be delivered and when you say it has been delivered, clearly your delivery guy made a huge mistake. Could you please assist on the matter amd trace where was the shirt delivered. On Monday, May 25, 2020, <***> wrote: Good Day

Thank you for your email.

Kindly note we can confirm your parcel has been delivered on the 05.05.2020 signed by Nick.

Kind regards,

Online Shopping Support Team TFG Financial Services

cid:[email protected] Foschini Retail Group (Pty) Ltd

Reg.no. ***

Telephone: ***(South Africa)

ww****g.co.za

From: Siyabulela Mandla [mailto:***] Sent: 20 May 2020 05:16:00 AM To: *** Subject: Complain about undelivered Shirt

Good day

I am writing to you for 10th time in less than a month. I have made an online shopping with Markham and I have not received all thr stuff that were supposed to be delivered to my house.

There was a shirt that was supposed to be delivered but when tracking the parcel on tge website it says it was delivered on the 5th may and we have not received anything from your courier company..

When I wrote to you I requested that you please do the investigation on which I have not received any feedback as to what happened to my Shirt, that I paid for.

Order tracking number is p***.

--

Kind Regards

Mr Siyabulela Mandla

***

***

Written to you for more than 10 times to try and get to know, what happened to my Shirt that was supposed to be delivered at

18 Diniso Street Kwanobuhle Uitenhage 6242

I only got this reply that doesn't make sense to me as to how my shirt is delivered to Nick that I do not know. I was at home on the 5th May waiting for my parcel to be delivered and I did not receive the item, only received an Sms and email claiming that the order delivered.

Been trying to trace what happened to the shirt and your people from online shopping, seem not to care about the emails that I had been sending and I demand to know what address did your delivery guy deliver the parcel as the previous parcel that was with the shirt got delivered to the correct address and now I am told that Nick signed for my shirt. Which address did you use to deliver tge item that was outstanding. Could you please assist by investigating the matter and refund me my money if you are not able to deliver the shirt to me.