Foshini staff cant assist with warranty phone problems

<p>Bought the phone J pretorius in june'16 it is still under warranty. Here is the catch..... Markham gets paid for it but they don't carry the warranty. Fromthe get go the phone has asked for google services update. But it keeps giving error 505. I mailed HI online and they mailed him that he must take it to foschini and if they can't repair it they will send it to Hi. Went to foschini.... Saw the shop assistant by the phones. Anyways he took the phone and u could see he didn't have a clue what to do with it !!!! Then he said he will call his manager ,whom also didn't know,but they kept speaking in their language to one another ! Then he took out manuals for mobi cell, and let them lay on the counter. He then phoned his land line from another landline walked and picked up the phone and never said a word ! He repeated that and made like he said someone's name and the girl on the floor looked at him and waved ! I then said, give me a pen and I will give u a number to phone when you learn your job and know what to do ,then u can call me and I will bring my ****** phone back ! He said yes, give me your number</p>