FOOLING A CUSTOMER AROUND LIKE A PAPET

It has come to my attention that we can be played as papets while you making money from us as for your Markham Mooi Rivier Mall I'm keeping a great track record as a good and loyal customer but I'm treated as nobody by Markham!!!

On Sunday 6th January my husband and I bought a Samsung Grand Galaxy Prime Plus Phone then asked for insurance we were told we only allowed to make it after 7 days, So in order we asked to change my Surname as we didn't have the new ID with us then the next Sunday 13th January we were returned and told the account department was closed, we can't change the surname and we can't open the insurance.

Today 28 January I went to Markham to fix all those thing unexpectedly I'm now told that I am late to open the insurance I have to use my airtime to call your insurance company the other thing is that I can't change the surname so to say now I have to bring the marriage certificate! My question is why am I been played a fool and not been told all those things in the beginning?

I AM NOT HAPPY AT ALL!!!