FALSE INFORMATION

I RECIEVED A CALL FROM KEVIN ADAMS 13 AUGUST 2015 AT 07H51 MARKHAMS PRE LEGAL DEPARTMENT REGARDING MY ACCOUNT THAT HAS BEEN IN ARREARS WITH MARKHAMS TO PREVENT FROM BEING HANDED OVER TO A LEGAL DEPARTMENT AND INSTRUCTED ME TO PAY R500.00 EVERY MONTH OF WHICH I AGREED CAUSE HE ALSO PROMISED ME THAT WHEN I PAY THAT R500.00 FOR THE NEXT THREE MONTHS IF I PAY THE R500.00 MY ARREARS WILL BE TAKEN AWAY IRRESPECTIVE OF THE AMOUNT AND I WILL THEN BE PAYING A NORMAL INSTALLMENT AGAIN,TO MY SUPRISE WHEN I CALLED IN TODAY TO FIND OUT WHAT THE PROCEEDURE WAS AFTER I PAY MY ACCOUNT AT THE END OF THIS MONTH WHAT WOULD BE HAPPENING TO MY ACCOUNT MPHO FROM COLLECTIONS INFORMED THAT THERE IS NO SUCH!!!! OF WHICH YOUR COLLAEGUE HAVE FED ME WITH FALSE INFORMATION WHERE I COULD HAE BEEN HALFWAY THROUGH WITH MY PAYMENT IT IS PATHETIC AND WHERE ARE THE VALUES OF THE COMPANY,IM CERTIANLY UNDER THE IMPERSSION THAT MARKHAMS DO THIS TO ALL THEIR CUSTOMERS GIVING THEM FALSE HOPE I NEED THIS TOBE SORTED OUT JUST AS KEVIN INFORMED OR I WILL ESCALATE THIS TO THE NEWSPAPERS ASWELL AS OMBUDSMAN BY NEXT WEEK FRIDAY.