failure to lodge claim

last week I wrote a report about the bad service received from Markham Jabulani mall and westgate and to my utter disgust no one has bothered to respond positively to my complaint.<br> <br> this tells me that the Markham group are only happy to be taking peoples money but when it comes to them giving us good service than forget.<br> <br> four months later I am still waiting for them to just fax my documents to their brokers. I have laterally begged them but clearly they do not car.<br> <br> never take their insurance ever the shop staff is ***********.