DZ
Dario Z

1 reviews | Active since Apr 2020

06 Jan 2021, 14:32

EXCHANGE POLICY MY @SS!!!!!!!!!!!!!

THE RATING SHOULD BE NEGATIVE. A friend bought a pair of shorts for me at Sandton (JHB) on 24DEC20 on his account and left this as a gift and returned to Durban and left the purchase slip and the purchase tag on the shorts. On the 03JAN21 I went to Sandton to get a bigger size and the staff and manager refused to swap the shorts for a bigger size and required that the purchaser had to come from Durban and present his card for me to get a bigger size. I phoned the so called 'Customer Service' my @ss and was given the same excuse that the purchaser must come to JHB for me to change and get a bigger size. Markham's, I hope your business fails due to your stupid decisions and rules and do not recommend anyone to purchase anything from your stores!!!

0
Replies (1)
Markhams
Markhams's reply06 Jan 2021, 15:03
Official
Hi Dario,

thank you for reaching out to us, we will be in contact with you shortly 

Thanks
Customer Care