E statement emailed without consent and knowledge

<p>On the 23/03/2017, I received a sms stating that my e statement for my card number was emailed but not delivered to a particular email address. Firstly I did not request my e statement to be emailed to me and neither do I recognise the email it was emailed to. I would like a formal response on who accessed my account information without my consent and knowledge and who changed the details without my consent and knowledge. Had the email address been correct, I would not have known that MY e statement was being email to a third party that I have no knowledge of. What security questions and verification process has been followed in determining who the account holder is and whether the account holder is the person requesting the change. I see this in a very serious light as certain acts are been contravened by providing my personal information and account information to third parties without my consent and knowldge.</p>