TP
Thulane P
1 reviews | Active since Jun 2015
30 Sept 2015, 15:31
Double payment
I would to say to TFG that i cant wait to settle my account, because all you think money coming to you not your customers. I made a payment of R600 on the 27/09/2015 after making the payment you decided to debit my account R520 on the 28/09/2015. When i ask for my refund all i get is fax your ID and Bank statement. when i buy staff from you, you don't ask for such things. Why now? I wish people can stop buying at your shop until you learn how to properly service your customers.
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Markhams's replyOfficial
01 Oct 2015, 09:17Hello Katlego@113@,
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Markhams's reply01 Oct 2015, 09:17
Official
Hello Katlego@113@,
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Best regards,