DS
Duggie S

1 reviews | Active since Mar 2014

01 Jul 2016, 13:47

Dont apply for an account

<p>I app**** for an account on June 11. I am still waiting...! Lakeside Mall store had to send through my documents 4 times... then apparently there was something wrong with my postal address... someone should catch a wake up. Yesterday I went to the store yet again. I was then told by the store that I will still receive an sms yesterday which, guess what, did not happen. I phoned your ...wonderful... call centre. I was told they need proof of income for June. I then went back to the store and took it to them. This after I app**** the 11th of June already. Still awaiting feedback. Worst service I have ever received from such a big group. Disgusted. Sies man.</p>

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Replies (1)
Markhams
Markhams's reply01 Jul 2016, 14:30
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team