Dissapointed!!!

<p>I bought a cellphone at Markham Tygervalley in May this year and had problem with the phn -Samsung J1 ever since , The phn has been send to Vodacom TWICE and it is still not sorted out. I was without the phn between 5-8 day on both occasions when they tried to attend to the phn which cost me alot of money as i had to drive from Paarl to bring the phn. Yes they offered to fetch the phn in Paarl however this was not done. I reported my phn after the second time and i was informed they will contact the area Manager to ask on the way forward. I had to contact the branch on Monday 22 August requesting feedback and i was informed i will be contacted back by the end of the day. Until now no contact was made to me to inform me what was decided, this even after i told them i am dependant om my phn to do my daily work and it is starting to affect my work now. I am utterly dissapointed and i had to spend so much money, airtime, data, petrol for a phn that is not working properly. Now i ask why can Markham not see the inconvenience they are causing me and i abide everytime they tried to asssit me. Why must my phn gets send away for a THIRD time? Clearly the phn is not working. I am not willing to talk to them anymore or listen to there excuses or spend more money. I require a new phn urgently. Again this is effecting my work! </p>