Disrespectful call

<p>Today a lady from Markhams called me to ask about an account she asked me if I was mr ×××× I couldn't hear what the surname was so I asked her to repeat herself. She then just went on talking saying this amount is outstanding etc. I told her I don't have a Markhams account never had one before she then told me aren't you Mr. ××××× I said no I'm Mr. ***** she then said then you should have told me from the start that you aren't Mr. ××××× shouldn't you hey? if she would have listened to me from the start when I asked her to repeat herself there never would have been a complaint. But she disrespectful as she is just continued and then she has the nerve to tell me I should have told her that I am not Mr.××××. The rage I felt at that moment messed up my whole day. Markham can really work on the way the treat people after todays experience I will NEVER consider opening an account with them. I have never been spoken to in this way by any service delivery department. </p> <p> </p> <p>But maybe the message they want to show is that the will disrespect you even when the fault is on their side. </p>