disappointing service

<p>i was very disapointed by TFG(markham headoffice)</p> <p>i called in and asked them how do i owe, then made a payment to them and then also called in to request that they close the acc as i will not be needing it anymore</p> <p>after a few days i called again to make the same request and was still told that i will be closed</p> <p>to my suprise, at the end of the month i still get a statement from them and sms's about my instalment</p> <p>so i call them again explaining that i paid-up, the agent told me that they will reverse it</p> <p>then i still get sms's from them that tell me my name will be sent to credit beaure</p> <p>i was then made very angry as i called then 2 times to make sure my acc is closed, yet they still persist to charge me cellphone insurance and magazines</p> <p>markham is the worst retailer who does not train their staff as they failed to give me proper service</p> <p>i want you to go tell them that i am not going to pay them a cent, because when i request to close my acc</p> <p>it means what ever service that came with it will also stop, unless instructed</p>