1 reviews | Active since Sept 2017
I'm posting this on behave of my husband. I'm rather upset and concerned about the quality of your clothing recently. To shead some light... my husband has always been purchasing his jeans from your stores and recently on 3 different occasions with 3 different jeans, during the first wear the top button of the jeans has popped out. With the previous 2 I just took it to a Taylor and sorted it out thinking that the problem could be with my husband but now after the third time I'm beginning to think otherwise. It's quiet frustrating as your jeans are not cheap and when we purchase them we expect good quality for money. I have spoken to staff in one of your stores about this and I have been told that I'm not the only one who has experienced this problem. So in other words I was given the impression that your jeans are all faulty. It is unfair that as a Customer I must keep paying extra to fix a fault that is a fault on your companies side. This time I will not be taking the jeans to the tailor but I will await a response from you guys to tell me what you are going to do to assist me. I would also like to be compensated for the other 2 jeans that i had already fixed on my own with my own cost. Please note that i await your response
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
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