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I have an account wit Markhams of which when i started i was paying well then last year March i lost my job i was unable to pay and when they called me i explained that i'm not currently working but now i got a job early this Month and i told them and on the 25th i made a payment cause there was a lady i spoke to from Shrives Inc she gave me these account no *** FNB and she said if i'm unable to pay at the shop i can deposit the money on that account and my Ref no is :SH***2 but on the 25th i paid now in the morning i received a notification that i have defaulted on my transuinion Report i dont understand why and i didnt get any notification regarding this previous lady i spoke to she said if i can pay a minimum amount this mont of 200 i will be fine but now i have been listed as defaulter i dont like this at all
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Markhams's replyOfficial
27 Mar 2015, 10:52Hello mbusoking,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your comments to the Customer Services department and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your comments to the Customer Services department and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Best regards,
Markhams's reply27 Mar 2015, 10:52
Official
Hello mbusoking,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your comments to the Customer Services department and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused.
We will send your comments to the Customer Services department and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Best regards,