Day Light ****gery

I visited Markhams South gate store on the 20/01/18 to buy a few items. When i got to the service centre i paid through an eft the money went through from my bank account but the eft machine printed a slip that read "token couldnt be read", when i asked i was told that this meant the money didnt go through i showed them the bank notification on my phone.

I was then adviced to go to an atm and get a mini statement, When i gott to the atm this particular transaction had not updated because of this frustration i left my card inside the ATM machine and as a result some **** came in and withdraw my last cents. upon returning to the store i was told that they will call a "bank merchant" to check if the money is with markham or not.

theyre phone struggled to go through to the bank merchant, I had to use my own cellphone again to get hold of this bank merchant and when we finally went through to this merchant the lady we got hold of told us that she long resigned.

I left the store without the items i had rightly paid for and the store staff made no efforts to recover my money that i had paid with, nobody bothered to even take my numbers down in order to keep me posted.

have sent twiits,emails and made numerous phone calls to their customer service with no way foward. Im extremely angered and dissapointed at markhams because my bank has confirmed that indeed the payment went through.

I feel ****** by a big institution like Markhams. N***xx