*********

I've informed Markham that in @Home store one of their cashier did not return my account card. They then told me that they cameras were not showing the till point so they can only block the card which they did. After that they say I must go back to Pinetown Markham store for a new card. I took the card and made a payment of R500 in Fabiani store in pavilion and my balance was supposed to be +_ R1500. Then I went to Markham store in January for a payment of R500 and I was told that my card is not active. I told them I did a payment of R500 in Fabiani store in Pavilion, they told me it not showing I must go back to pinetown and re-activate the card. I went to pinetown and the coloured guy told me that I was supposed to call forensic to activate the card. Then I called customer service and they say I must go to any store and activate the card which they all try and failed and I ask them to close the account and give the settlement, they said it the rule that I activate the card 1st before I can close the account. I then received calls from both stores which is Fabiani and Markham from Pavilion. None of them were told that the investigation is closed and what was the outcome. Only yesterday when I was told in store that the account was handed over and it R2900 now.