1 reviews | Active since Apr 2011
Credit limit has increased
I received my monthly statement confirming account transactions as well confirming (That is why you have been selected to receive a credit limit increase -<br> it's our way of saying thank you for effectively handling your account.)<br> <br> I tried making a purchase and was told not enough funds after been sent the statement confirming: Your credit limit has increased to R6,939.<br> This means that, from 12 November 2015, you can spend R2,035.22 on your<br> Markham card, giving you the chance to shop and shop some more. <br> <br> Signed of by:<br> Eugene Maree<br> Customer Services Manager<br> <br> I called the customer care department advising them the problem and was told it was in error no communication been sent out advising me this as I was made a fool in store.<br> <br> To top it off they will send me a R200 gift voucher to say sorry as they done it for all other customers.<br> I'm not all your other customers.<br> <br> So I suggest I get feedback or I can take the matter further.<br> <br> Thank you.
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Thank you for bringing this to our attention.
Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.
Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Jacqualine Stephens
Best regards,
