1 reviews | Active since Jul 2012
**** quality
I bought a pair of shoes which i paid R480 on friday the 29th as i had a function to attend on saturday, when i wore them i didn't see they had a defect but when walking with them i found that the rubber holding the shoe is warn off. This is a slip on shoe which without the rubber holding it to my feet it is useless. i I bought them at Southgate mall and returned them today at Trade Route which i am being told because i wore them they are second hand so they can't take them back.. Does this mean i threw my R480 in the trash with a **** of trash of shoes that i am now being forced to take???? when i bought i was told it is the last pair so i was sold the ones on the display which now they are **** and i am being told i cannot return.. IS THIS WHAT THEY CALL SERVICE WITH US BUYING EXPENSIVE SHOES WANTING QUALITY BUT THEY ARE SELLING US **** AND NOT WANTING TO CHANGE IT
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
