Coerced into Further Debt

To whom it may concern <br> <br> I'd like to bring to your attention the way I have been advised by a consultant that has called me about non-payment on my account after I explained my financial difficulties. I understand that my call was recorded (call received at 08:03 today) thus it would be beneficial to revisit the call and remedy the situation as I strongly feel that this manoeuvre or tactic by the consultant can put someone else in a predicament of further desperation which in turn would lead to more debt with other financial services. <br> <br> Please shed some light on whether this tact by the consultant is backed by your business and if this method is acceptable. <br> <br> Your speedy response would be appreciated.