KR
Kevin R

1 reviews | Active since Dec 2017

11 Dec 2017, 18:41

Cellphone Nightmare

About 3months ago i took my wife's phone for repairs at Markhams in Greenacres.Two months later the phone was still not sent.However after speaking to the manager it was sent in a matter of a few days.Two weeks ago i received 9 sms's to say the phone has been repaired and it will be couriered back to the store.Up to now i have not received a favourable response from either the store or the TFG Group complaints dept which is where i lodged a complaint as well. Totally pathetic and unremarkable to say the least.I will defnitely never ever recommend anyone to buy anything especially a cellphone from this group

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Replies (1)
Markhams
Markhams's reply12 Dec 2017, 09:02
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

Best regards,