cell phone insurance claim
<p>sometime back i recieved call from markhams to sell me a cellphone insurance ,i welcomed the noble idea, now i have to claim coz my cellphone is broken,one month passed,after claim was registerd,no one calls me to update me,i call and wait thirty mins to be connected to an opperator, five times i put in such calls, nothing comes out of it, today m so ****d be cause i called in the afternoon and im told that i do not have apolicynumber regiterd yet one time i called i was told imust pay my montly premium to get this ,which i dd, i donot know how many more months this will take ,to which policy number my monthly premiums are allocated to because i pay for this, i pay insurance to cover me in such cases but obviously this was a bad i dea as i have gome a month without a phone.........</p>
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
it seems i can only get quick turn arround feedback if i complain,,,,
i got a call from your management rep. and was told that the shop was going to call the same day she called ,i waited two days no one calld , i then wen to the shop AGAINNNNN ,aftr calling them and nothing came up, i spoke to linda who promised to call back, lckily she called back, she told me that the insurance people had said it was a damged phone and they did not have it and i must pay my account which is confusing cos i had paid my instalments , hello, i did not have it too.. coz i submitted it to the shop a month back,, that was on sunday...she said she will call and find out because they..the store also do not have my phone either....
up to now i have not gotten a call,, i sure i will end up calling again or making onother visit to the store,,,,so disapointed
it seems i can only get quick turn arround feedback if i complain,,,,
i got a call from your management rep. and was told that the shop was going to call the same day she called ,i waited two days no one calld , i then wen to the shop AGAINNNNN ,aftr calling them and nothing came up, i spoke to linda who promised to call back, lckily she called back, she told me that the insurance people had said it was a damged phone and they did not have it and i must pay my account which is confusing cos i had paid my instalments , hello, i did not have it too.. coz i submitted it to the shop a month back,, that was on sunday...she said she will call and find out because they..the store also do not have my phone either....
up to now i have not gotten a call,, i sure i will end up calling again or making onother visit to the store,,,,so disapointed
i got a voice mailed call, i requested the store to replace the phone , not to fix it , as i saw the phone was badly damanged even the frame had cracks ,why are u choosing to fix it rather that replace it.. does my insurance not cover replacement? i cant wait longer , i request a phone immediatley
i got a voice mailed call, i requested the store to replace the phone , not to fix it , as i saw the phone was badly damanged even the frame had cracks ,why are u choosing to fix it rather that replace it.. does my insurance not cover replacement? i cant wait longer , i request a phone immediatley