Bunch of incompetence

Last year December in Pavilion shopping Mall at @Home store i purchased something using my account and the consultant didn't give my card back. I phone them to check the footage, they say they waiting for an authorisation. After 2 weeks they told me that footage is not showing the consultant hands. I went to Fabiani in Pavilion and do the payment of R500 and they call me with the same balance. I ask them what happened to R500 that i paid in Fabiani, they say it not showing. Later it was discovered that my card is not activated. I went to Makharm to activate it but still R500 payment was not showing. Then they keep phoning every hour to say i must a payment. Mind you, the card is still not active. I'm still up and down spending petrol to sort this issue out, on the other hand they keep adding interest instead of compensating me for my fuel.Today we tried everything but still everybody in store at watercrest mall including customer service consultant failed to activate the card. I ask her to cancel the account because these idiots will keep adding interest,she said no she will send an email to them. TFG it nothing but the bunch of incompetence managers and stuff who don't know what they are doing.