Blocking of account

<p>Good day</p> <p>I am currently Markham store (TFG Group) account holder, I had a bad experience on 11/06/2017 while trying to make a purchase at an Exact store in Menlyn Park Mall with my Markham card, I had come to realise that they no longer sell to me onn credit, and was advised by the cashier that I'm an ************* customer, while standing in line with other customers, now I was embarassed by this cashiers behaviour towards me and how he converyed the message to me, from what I understand I was suppsoed to be communicated this in private.</p> <p> </p> <p>Now the main issue I have is the fact that my account has been blocked, yet still I can make payments for my credit on the card but have never been notified of the blockage of the account in due course (of which it has not been done). Now I was only six (6) days late with my payment due to the fact that I work late hours midweek and weekends and am unable to make payments on time due this fact. I have aid my account numerous times in advance, and for last month I have also paid in advance again of R 550.00, but this incident still occurred.</p> <p> </p> <p>I have a problem because this was never communicated to me, I would like to make purchases with my account and have been unable to, I would like a formal apology for this and a speedious resolution to my proble.</p> <p> </p> <p>Kind regards</p> <p>Katleho Dlamini</p> <p>(Very unhappy client).</p>